Our Policies Sales
* All sales at Abernathy’s Complete Home Furnishings are final.
Merchandise Warranty
All merchandise sold
by Abernathy’s Complete Home Furnishings carry individual company
warranties. Abernathy’s is not
responsible for warranties or decisions made by individual merchandise
companies regarding warranties. It is the responsibility of the customer to
contact named manufacturers regarding any warranty issues or claims. Items sold
“as is” retain no warranty.
* All
furniture/appliance special orders require a 30% non-refundable deposit. Any
orders canceled after three (3) days from the date of purchase for any reason
will result in the forfeiture of the total deposit.
* All appliance part
orders require a 50% non-refundable deposit.
* Special orders are
manufactured to your specifications and may take up to 10 weeks for those
shipments to arrive at our store.
* Abernathy’s is not
responsible for factory delays in production, parts availability, or any other
circumstances beyond our control that may hinder the delivery of your special
order beyond 10 weeks.
* Delivery for your
order cannot be scheduled until your order has arrived at our store.
* Abernathy’s
Furniture takes pride in fast delivery and our goal is to deliver your purchase
as quickly as we possibly can.
* We will deliver
your purchase within 30 miles of our store at no additional cost. Any delivery exceeding 30 miles will be
result in a delivery charge of $3 per mile driven beyond the first 30
miles. For example, if ones’ home is 45
miles from our store one direction (15 miles over the limit), the charge would
be $45 to your home and $45 for return trip equaling an additional $90 charge.
* Due to operational
cost, delivery of linoleum and smaller merchandise (Example: appliance parts
and accessories, lamps, etc.) will have a $50 minimum delivery charge unless we
have another scheduled delivery in your immediate area.
* Abernathy’s
delivery personnel are not certified for plumbing, electrical, carpentry, or
flooring services. Therefore we are NOT able to make any alterations to any
aspect of your home for placement of your purchased merchandise.
* Abernathy’s does
not install dishwashers, air conditioners, gas appliances or ice maker water
lines. Abernathy’s does, however, connect previously installed water line to
the valve of your newly purchased refrigerator.
* If you wish to
have the handles of a newly purchased refrigerator reversed, this request must
be made before the scheduled delivery time on the date of purchase.
* If Abernathy’s
delivery personnel arrive at a customer’s home and the purchased merchandise
does not fit into its desired location, a complete refund will be given minus a
$75 labor and service charge.
* If you choose to
take your purchase with you, Abernathy’s is not responsible for any damages or
problems that arise during transportation or installation.
Upon your request
Abernathy’s delivery personnel will move your existing furniture to another
location within your home to make room for that which we are delivering. Request
must be made prior to delivery for scheduling purposes. A $50 first hour/$25
per hour thereafter labor charge will be necessary if any other items are
requested to be moved other than the previously mentioned items. If you request
this, Abernathy’s is not in any way liable for any damages to your furniture or
property that may result from moving furniture other than that which we are
delivering. However, we are not
permitted to move or hook up electronic equipment other than power source and a
single coaxial cable because of liability purposes.
* Any account
balance remaining is due in full at the time of delivery or pick-up.
* Abernathy’s does
NOT accept two-party checks.
* There will be a
$25 fee for all returned checks.
* Layaways are to be
paid in full within 90 days. Money paid
is nonrefundable and merchandise remains property of Abernathy‘s if layaway is
not paid within those 90 days. Any
layaway not picked up or scheduled for delivery within 10 days of full payment
will remain property of Abernathy’s Complete Home Furnishings.
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